After the items in your order have been picked and packed, a personal shopper will start the delivery process. 

To make sure you get your delivery as scheduled, we recommend, keeping an eye out for text messages and phone calls from the delivery driver. Also, be sure to leave helpful instructions for parking, gate codes, or other clues to find your home.

Driver can’t find your location

If the delivery driver can’t find your location, they’ll try to get in touch with you via text message or phone call before taking further action. Unless you specifically request for them to do so, drivers are unable to leave an order unattended. Orders containing alcohol can never be left unattended.

When a customer can’t be found or contacted for an extended period of time, the order may be cancelled.